4.2. Challenges for organizational leaders
Dwivedia et al. (2019) argue that to maximize the benefits of AI-enabled automation,…
a. how to select tasks for automation; …
b. how to select the level of automation for each task; …
c. how to manage the impact of AI-enabled automation on human performance; and …
d. how to manage AI-enabled automation errors (p. 11). …
During the adoption process, tasks for AI-enabled automation must be considered by…
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